Microsoft 365 Support in New Orleans and surrounding areas.

What this service covers

Microsoft 365 runs your email, files, meetings, and identity, which makes it the single most important system most small businesses own. Mike's IT Consulting administers and cleans up Microsoft 365 tenants so email flows reliably, licensing costs match reality, and access is controlled instead of accumulated.

What's included

• Tenant security review: MFA coverage, legacy authentication, admin roles, and sign-in risk.
• License audit and right-sizing so you stop paying for seats and add-ons nobody uses.
• Exchange Online management: mailboxes, shared mailboxes, distribution groups, and retention.
• Email protection: SPF, DKIM, and DMARC configuration plus anti-phishing and spam policy tuning.
• SharePoint and OneDrive sharing hygiene so company files are not exposed by accident.
• User lifecycle management: consistent onboarding, offboarding, and access removal.

Common problems this fixes

• Former employees who still have working accounts and mail access.
• Spoofed invoices and phishing email landing in inboxes because DMARC was never set up.
• License spend that grew every year while headcount stayed flat.
• Shared mailbox and group sprawl that nobody can explain.

Best fit

Businesses of roughly 5–100 staff running on Microsoft 365 — professional offices, medical and dental practices, law and accounting firms — where email and shared files are the business.

Work is remote-first with onsite availability across New Orleans, Metairie, Kenner, Gretna, and Harvey & Marrero. Everything delivered is documented so your environment gets easier to manage over time, not harder.